Questions owners ask before a pilot.

Clear boundaries matter. Frontroom starts with draft-first work, approved context, and visible spend controls.

Will Frontroom send messages without approval?

No. The first pilot runs draft-first or ask-first. External sends and risky actions stay blocked until the owner approves clear rules.

Is this a chatbot builder?

No. Frontroom is a managed operator setup. We configure context, routines, approvals, spend caps, and proof trails around the business job.

What business data does it need?

The pilot starts with an approved context pack: services, prices, hours, policies, tone, staff roles, escalation rules, and blocked claims.

How does AI usage billing work?

ChatGPT subscriptions and API usage are separate. Frontroom can use a capped managed allowance or connect an approved provider key with spend limits.

Can it use WhatsApp?

Private owner and staff workflows come first. Customer-facing WhatsApp requires official platform setup and compliance review before automation is enabled.

What does the 30-day pilot prove?

A useful pilot should surface real follow-ups, reduce draft editing over time, avoid risky sends, keep spend inside caps, and recover at least one revenue workflow.

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